Shipping
Tired of ordering something online and waiting for weeks to receive it? So were
we. Thats why we developed one of the most advanced production and shipping systems
on the Internet. And its why we aim to ship your orders in 24 hours! Immediately after you complete your purchase at Critical X,
your order is sent to our production facility, manufactured, and packaged with
great care.
Returns
The Critical X Promise: If you dont love it well take it back.
We strive to exceed your expectations with every DVD you receive.
All DVDs are made-to-order, and generally shipped within 24 hours.
If you are not satisfied for any reason, you may return any
unused products for a replacement or refund within 30 days of receipt.
To return your items:
Contact websupport@Criticalx.com to receive a Return Merchandise
Authorization (RMA) number. Please specify whether you want a replacement or
a refund.
Write the RMA number on the packing slip and include the slip with your item
along with the invoice to return.
Send the package to:
Critical X
Returns Department
8335 Winnetka Ave. #112
Winnetka, CA 91306
You can also contact us by phone at 877-999-9064
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